Contact information

SnowRide Support

For product, order, shipping, return or privacy questions, email support@getsnowride.com or use our Contact form. Include your order number for questions about an existing order. Please do not send passwords or full payment-card details.

Store operator

HONG KONG JQ TRADING CO., LIMITED
Trading as SnowRide
38-40 Au Pui Wan Street
Flat/Rm 107, Wah Wai Centre
Fo Tan, Sha Tin, New Territories
Hong Kong SAR

For return shipping instructions, contact Support before sending anything back. The contact address above should not be used as a return destination without our confirmation.