ANSWERS FOR A BRIGHTER WINTER

Support

Find answers about choosing a pack, free shipping, our standard 60-day return policy and help with your order.

Help, all in one place.

Browse common questions or use the links below for shipping, returns and contact information.

Can I mix colors in a pack?

Yes. Choose a color for each sled when building your lineup.

What colors are available?

Red Racer, Yellow Thunder, Blue Velocity and Pink Dream.

What is included?

Every pack includes a free manual inflation pump and repair kit. Family Pack (3 sleds) and Friends Pack (4 sleds) also include an electric inflation pump. Friends Pack includes four custom storage bags. Included accessories multiply with the number of packs.

How quickly will my order ship?

Orders are processed within 2–3 business days after payment. Estimated delivery is 6 days after dispatch. See our Shipping Policy for full delivery information.

Do you ship worldwide?

Standard shipping is free on every order to destinations available at checkout. See our Shipping Policy for delivery information.

What is your return policy?

You can request a return within 60 days of receiving your sled. See our Return & Refund Policy for the steps.